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| | The Balanced Scorecard: Translating Strategy into Action
Authors: Robert S. Kaplan, David P. Norton
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| | Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series)
Authors: Geary A. Rummler, Alan P. Brache
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ASIN: 0787900907
Publication Date: May 12, 1995
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| | Out of the Crisis
Author: W. Edwards Deming
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| | The Lean Pocket Guide
Author: Donald M. Tapping
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Publication Date: January 10, 2003
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| | The Service Profit Chain
Authors: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
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| | The New Economics for Industry, Government, Education - 2nd Edition
Author: W. Edwards Deming
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| | Harvard Business Review on Measuring Corporate Performance (Harvard Business Review Paperback Series)
Authors: Peter Ferdinand Drucker, Robert Eccles, Joseph A. Ness, Thomas G. Cucuzza, Robert Simons, Antonlo Dbvlla, Robert Kaplan, David Norton
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Publication Date: September 1998
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| | High Output Management
Author: Andrew S. Grove
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ASIN: 0679762884
Publication Date: August 29, 1995
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| | The Oliver Wight ABCD Checklist for Operational Excellence (The Oliver Wight Companies)
Author: Inc. Oliver Wight International
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ASIN: 047138819X
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| | The Oliver Wight Class A Checklist for Business Excellence (The Oliver Wight Companies)
Author: Inc. Oliver Wight International
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ASIN: 047174106X
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