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The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight | 
 enlarge | Author: Tim Ursiny
Publisher: Sourcebooks, Inc.
Category: Book
List Price: $16.95
Buy New: $7.74
You Save: $9.21 (54%)
New (29) Used (20) Collectible (1) from $7.04
Avg. Customer Rating:  23 reviews
Sales Rank: 28914
Media: Paperback
Edition: 1
Number Of Items: 1
Pages: 304
Shipping Weight (lbs): 1.2
Dimensions (in): 9.2 x 7 x 0.8
ISBN: 1402200552
Dewey Decimal Number: 303.6
UPC: 760789200557
EAN: 9781402200557
ASIN: 1402200552
Publication Date: March 1, 2003
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: Paperback. brand new
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Product Description
Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.
The Top Performer's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:
--Why you must know how to handle conflict
--How to recognize conflict before it happens
--The best ways to deal with difficult people
--How to build strength by overcoming problems
--Secrets to impacting and leading others
--Tools to guide you past conflict
Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.
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| Customer Reviews: Read 18 more reviews...
 Excellent book! November 13, 2008
I highly recommend this book. It is extremely practical, it gives excellent real life examples and provides a great set of tools to work though conflict. It is well written and easy to read in bite size portions.
Buy it! November 11, 2008
Don't be distracted by the cheesy cover. If more poeple on the planet read this book (or others like "The Anger Trap") the world would be a better place. If you are reading this then the thought of conflict or fear has crossed your mind so you should buy this book.
If you are of the mindset "perhaps I don't really need this, I don't really have a problem" then you should read it anyway as it's not just a book for people with chronic problems from their childhood.
You can learn a lot about others too reading this book, perhaps you are dealing a lot with others who have conflict issues (over aggressives in the work place perhaps) then this will be helpful too you.
Feel free to skip to the chapters that interest you most but I think that after a reading a few you will realise that you want to read the whole thing. It's entertaining and relaxing to read at the same time as being informative
 too much fluff January 12, 2008
I did not care for this book. I was hoping for substantive concepts based on research and facts. It has too much fluff and ideas that work only when the sun is shining. Survivor Personality has more useful concepts than this book.
 Excellent tips for effective conflict resolution March 28, 2007
1 out of 2 found this review helpful
This book has changed the way I deal with conflict. It has helped me to improve my relationships and management skills by expressing what I want clearly and resolve issues quickly and effectively.
I would suggest this book to you if you feel that others are taking advantage of you being too soft or passive.
Awesome Management Tool November 3, 2006
1 out of 2 found this review helpful
Everyone, especially those in management, should read this book. We all deal with conflict and learning these few simple "no-brainer" tips will make it less stressful. It's not enough to know what you are talking about...you need to know who you are talking to.
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