Customer Service
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| | Raving Fans: A Revolutionary Approach To Customer Service
Authors: Ken Blanchard, Sheldon Bowles
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Avg. Customer Rating:  125 reviews
Sales Rank: 1094
Category: Book
ASIN: 0688123163
Publication Date: May 19, 1993
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Condition: NO DUST JACKET1st Edition. GOOD with average wear to cover, pages and binding. We ship quickly and work hard to earn your confidence. Orders are generally shipped no later than next business day. We offer a no hassle guarantee on all our items.
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| | Consumer Behavior (8th Edition)
Author: Michael R. Solomon
List Price: $177.33
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Avg. Customer Rating:  4 reviews
Sales Rank: 1278
Category: Book
ASIN: 0136015964
Publication Date: March 7, 2008
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Condition: Inventory subject to prior sale. Used items have varying degrees of wear, highlighting, etc. and may not include cds or supplements such as infotrac or other web access codes. Orders normally shipped within 1 business day after received!
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| | Consumer Behavior (9th Edition)
Authors: Leon Schiffman, Leslie Kanuk
List Price: $177.33
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Sales Rank: 2227
Category: Book
ASIN: 0131869604
Publication Date: February 27, 2006
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| | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Author: Joseph Michelli
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Sales Rank: 4198
Category: Book
ASIN: 0071548335
Publication Date: June 13, 2008
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| | The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)
Author: Marty Neumeier
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Sales Rank: 8140
Category: Book
ASIN: 0321580060
Publication Date: December 26, 2008 (New: Last 30 Days)
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| | The Ultimate Question: Driving Good Profits and True Growth
Author: Fred Reichheld
List Price: $29.95
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Avg. Customer Rating: 67 reviews
Sales Rank: 9076
Category: Book
ASIN: 1591397839
Publication Date: March 2, 2006
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Condition: This is an exlibrary book shows ;
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| | How to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients
Author: Jeffrey J. Fox
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Sales Rank: 13414
Category: Book
ASIN: 0786865954
Publication Date: May 17, 2000
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Condition: Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping, receive in 2-5 business days. See our member profile for customer support contact info. We have an easy return policy.
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| | Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Author: Jeffrey Gitomer
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Avg. Customer Rating: 80 reviews
Sales Rank: 3429
Category: Book
ASIN: 188516730X
Publication Date: August 25, 1998
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| | Supply Chain Management (3rd Edition)
Authors: Sunil Chopra, Peter Meindl
List Price: $160.00
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Sales Rank: 8956
Category: Book
ASIN: 0131730428
Publication Date: April 7, 2006
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| | Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Author: Jack Mitchell
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Avg. Customer Rating: 33 reviews
Sales Rank: 23244
Category: Book
ASIN: 1401300340
Publication Date: June 11, 2003
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Condition: Help save a tree. Buy all your used books from Green Earth Books. Read -> Recycle -> Reuse!
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