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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course | 
 enlarge | Authors: Tim Malone, Michael Wedemeyer, Gerard Blokdijk
Publisher: Emereo Pty Ltd
Category: Book
List Price: $99.97
Buy New: $82.11
You Save: $17.86 (18%)
New (12) Used (4) from $82.11
Avg. Customer Rating:  72 reviews
Sales Rank: 7086
Media: Paperback
Edition: Pap/Onl
Number Of Items: 1
Pages: 160
Shipping Weight (lbs): 0.9
Dimensions (in): 11.6 x 8.1 x 0.5
ISBN: 098048524X
Dewey Decimal Number: 004
EAN: 9780980485240
ASIN: 098048524X
Publication Date: March 6, 2008
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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Product Description
As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL Framework, ITIL Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ITIL V3 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. ITIL V3 Foundation Complete Certification Kit This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ITIL V3 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. . Real-world scenarios put what you've learned in the context of service solutions . Thought provoking questions to challenge your thinking and understanding . Exam Essentials in each chapter helps you zero in on what you need to know . Includes practice exam questions A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. . Practice what you've learned with challenging ITIL Foundation exam style questions . Based on specific exam objectives - use this as a lab manual for certification preparation.
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| Customer Reviews: Read 67 more reviews...
ITIL foundations exam seekers December 3, 2008
This book is designed to be an instruction book for the video course for the ITIL foundations course. This costs around $130 USD currently for book and video or less with a used book. I recommend both as the video course is what you need. The course book is dense and written for those who taken instruction or video before using it.
The ITIL is complex, but learnable for the patient. I am studying for the exam and the course / book is the best value out there.
ISACA, Global Knowledge have more expensive version.
However for the foundations level certification please ask yourself if the others are worth the difference?
 the book focused on the knowledge you really need to pass the exam November 15, 2008
I cleared my ITIL V3 Foundation exam on my first try yesterday. Thanks to this book and the online course, I passed it with great score.
Good luck everyone!
Great Product November 12, 2008
Fantastic overview of the ITIL Foundation. They offer an online course combined with a study guide book. Online training is well presented and easy to follow. They also offer tests at the end of every section to assess your knowledge. For a complete certification kit this is a very reasonable price.
New with ITIL November 12, 2008
I bought to book to start learning about ITIL, after studying the book and doing the online tutorial for about 1 month. I took the foundations class and the exam and passed. Having studied this book really helped in the class.
ITIL Program Purchase November 12, 2008
The purchase from Amazon was straight forward and the supplementary book was quickly delivered. The on-line program is easy to start and operate via web browser. The subject matter is presented in a logical, progressive manner. I've only been through a few chapters, but I feel like I am learning the material. The navigation in the on-line program is a bit difficult. Could not go back and review previous pages. I have only been able to re-start a whole chapter.
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