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Observing the User Experience: A Practitioner's Guide to User Research

Observing the User Experience: A Practitioner's Guide to User ResearchAuthor: Mike Kuniavsky
Publisher: Morgan Kaufmann
Category: Book

List Price: $66.95
Buy New: $35.50
as of 2/8/2012 23:06 MST details
You Save: $31.45 (47%)

In Stock


New (29) Used (41) from $25.43

Seller: SBK_books
Sales Rank: 76,238

Languages: English (Unknown), English (Original Language), English (Published)
Media: Paperback
Edition: 1
Pages: 576
Number Of Items: 1
Shipping Weight (lbs): 2.5
Dimensions (in): 9.2 x 7.4 x 1.3

ISBN: 1558609237
EAN: 9781558609235
ASIN: 1558609237

Publication Date: April 22, 2003
Availability: Usually ships in 1-2 business days

Also Available In:

  • Digital - Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies)
  • Kindle Edition - Observing the User Experience

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Product Description

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.

Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.

·Explains how to create usable products that are still original, creative, and unique

·A valuable resource for designers, developers, project managers-anyone in a position where their work comes in direct contact with the end user.

·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively

·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users



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