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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course | 
 enlarge | Authors: Tim Malone, Michael Wedemeyer, Gerard Blokdijk
Publisher: Emereo Pty Ltd
Category: Book
List Price: $99.97
Buy New: $71.97
You Save: $28.00 (28%)
New (7) Used (1) from $71.97
Avg. Customer Rating:  5 reviews
Sales Rank: 23629
Media: Paperback
Number Of Items: 1
Pages: 160
Shipping Weight (lbs): 0.9
Dimensions (in): 11.6 x 8.1 x 0.5
ISBN: 098048524X
Dewey Decimal Number: 004
EAN: 9780980485240
ASIN: 098048524X
Publication Date: March 6, 2008
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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Product Description
As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL Framework, ITIL Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ITIL V3 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. ITIL V3 Foundation Complete Certification Kit This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ITIL V3 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. . Real-world scenarios put what you've learned in the context of service solutions . Thought provoking questions to challenge your thinking and understanding . Exam Essentials in each chapter helps you zero in on what you need to know . Includes practice exam questions A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. . Practice what you've learned with challenging ITIL Foundation exam style questions . Based on specific exam objectives - use this as a lab manual for certification preparation.
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| Customer Reviews:
 This is the book you need August 21, 2008
The book is very well written with excellent diagrams. There is also an online practice test available to help prepare for the actual test. I had no problem passing the test.
 Art of Service ITIL V3 Foudation Cert July 28, 2008
1 out of 1 found this review helpful
The book along with the e-learning course on line was helpful towards my preparation for the ITIL V3 Foundation Exam. I took it the first time and passed. The book has book and the course had some errors in it and the publisher needs to correct these. The book on its own would not have been sufficient. The combination of the online course, with practice exam and quizzes made a difference. I would have rated the book a 4 or 5 star if the errors where not present in the text as well as the online course
Very well written for ITIL v3 foundation July 20, 2008
1 out of 3 found this review helpful
Very well written.
Highly recommended to anyone taking the ITIL v3 Foundation exam.
Read the book, took the online course and test, PASSED and here's my review June 27, 2008
5 out of 5 found this review helpful
This ITIL exam prep book and course are an invaluable study aid for passing the ITIL Foundation exam. Highly recommended.
I've been an IS project manager for over 10 years. I've studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceeding my exam. Read the book about 3 times.
I took the ITIL Foundation exam and got 98% of the question correct. I think that the study tips in the book and course helped me get about 15-20 questions right that I might have otherwise missed. (your mileage may vary). About half of the questions I missed were due to the test's wording which is tricky.
The book and course made me confident in sitting the exam, and is the best such book that I've come across.
Expensive, but worth it especially since your have access to the online learning component and exam prep as well.
Good focus on ITIL's processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you)
Highly recommended, I passed in one go!
Good luck!
 Are you kidding me? May 20, 2008
3 out of 11 found this review helpful
First of all, this book isn't 160 pages as advertised...Know I know why..the cover is right, but the inside of the book is titled " Acces the Curriculum for Pupils with Autistic Spectrum Disorders"! It's the WRONG TEXT in the RIGHT COVER....
My tip for you: save your money!
A Very Disappointed Purchaser!
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