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Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice
Support Vector Machines (Information Science and Statistics)
ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management
A Quick Guide to Reaching Struggling Writers, K-5 (Workshop Help Desk)
Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpd
Handbook of Marketing Decision Models (International Series in Operations Research & Management Science)
Tools for High Performance Computing: Proceedings of the 2nd International Workshop on Parallel Tools for High Performance Computing, July 2008, HLRS, Stuttgart
Bioinformatics Research and Development: Second International Conference, BIRD 2008 Vienna, Austria, July 7-9, 2008 Proceedings (Communications in Computer and Information Science)
Value-Focused Business Process Engineering : a Systems Approach: with Applications to Human Resource Management (Integrated Series in Information Systems)
Visit Laptop Nirvana for the best Cheap Discount Laptops
Bestsellers
Decision Support and Business Intelligence Systems (8th Edition)
Keys For Writers With Helpdesk With Cd Fourth Edition
Spreadsheet Modeling and Decision Analysis (with CD-ROM and Microsoft Project 2003 120 day version)
Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice
Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications (Addison-Wesley Information Technology Series)
Decision Support Systems and Intelligent Systems (7th Edition)
A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
A Guide to Customer Service Skills for the Help Desk Professional, Second Edition
Microsoft Office 2007 SharePoint Server - Collaboration Features - Quick Reference Card - Office Collaboration Quick Start Cards: Computer Shortcuts, Cheats, Tips & Tricks Guides. 6 Pages Ea, Tri-Fold. Easy Storage-Windows Share Point Services-WSS (Software Quick Reference Cards)
The ASTD Handbook of Training Design and Delivery
 

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 A Guide to Customer Service Skills for the Help Desk Professional, Second Edition
Author: Donna Knapp

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Sales Rank: 100863
Category: Book
ASIN: 0619216417
Publication Date: November 12, 2004
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OLAP Solutions: Building Multidimensional Information Systems 
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 OLAP Solutions: Building Multidimensional Information Systems
Author: Erik Thomsen

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Avg. Customer Rating: 4.0 out of 5 stars 21 reviews
Sales Rank: 259273
Category: Book
ASIN: 0471400300
Publication Date: April 15, 2002
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A Guide to Help Desk Technology, Tools and Techniques 
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 A Guide to Help Desk Technology, Tools and Techniques
Author: Dione Mcbride

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ASIN: 0760071519
Publication Date: March 3, 2000
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Business Intelligence 
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 Business Intelligence
Author: Michael Lucke Elizabeth Vitt

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ASIN: 0735616272
Publication Date: May 17, 2002
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Running an Effective Help Desk, 2nd Edition 
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 Running an Effective Help Desk, 2nd Edition
Author: Barbara Czegel

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Avg. Customer Rating: 4.0 out of 5 stars 7 reviews
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ASIN: 0471248169
Publication Date: March 13, 1998
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The Counselor's Helpdesk 
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 The Counselor's Helpdesk
Author: Phil Travers

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Publication Date: July 13, 2001
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The Compleat Guide to Day Trading Stocks 
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 The Compleat Guide to Day Trading Stocks
Author: Jake Bernstein

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ASIN: 0071361251
Publication Date: August 30, 2000
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Help Desk Practitioner's Handbook 
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 Help Desk Practitioner's Handbook
Author: Barbara Czegel

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ASIN: 0471319929
Publication Date: December 16, 1998
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Engineering Electronic Negotiations:: A Guide to Electronic Negotiation Technologies for the Design and Implementation of Next-Generation Electronic Markets ... of eCommerce (Series in Computer Science) 
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 Engineering Electronic Negotiations:: A Guide to Electronic Negotiation Technologies for the Design and Implementation of Next-Generation Electronic Markets ... of eCommerce (Series in Computer Science)
Author: Michael Stroebel

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ASIN: 0306474131
Publication Date: January 31, 2003
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How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers (Computer Weekly Professional) 
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 How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers (Computer Weekly Professional)
Author: Noel Bruton

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ASIN: 0750649011
Publication Date: June 15, 2002
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